Detect Pipeline Risks Before They Happen

SurfaceScout is a software-based, end-to-end pipeline monitoring solution that leverages satellite imagery and AI-powered analytics. It delivers complete corridor coverage, detecting critical changes over time—identifying risks that traditional methods miss up to 73% of the time.

Pipeline Monitoring: Critical Yet Challenging

Pipeline monitoring must be accurate, fast, and cost-effective—but achieving all three is a challenge with conventional approaches.

Limited Scalability and Manual Inspection Restrictions

Aerial and ground patrols are constrained by restricted airspace, weather disruptions, and security regulations. Helicopters flying at 200m and 130km/h often miss subtle indicators of risk, making them insufficient as standalone solutions. The result? Incomplete coverage and overlooked damage that can lead to costly incidents​​.

Frequent False Alarms and Risk of Human Error

Conventional methods rely heavily on human observation, which is prone to oversight—especially when detecting gradual changes over time. With a Ground Sampling Distance (GSD) of ~10 cm at 300m altitude, human inspections are good but not comprehensive. Additionally, human memory limits the ability to detect changes that occur incrementally​​.

Fragmented Data and Limited Traceability

Inspection results are often delivered days after data collection in formats like PDFs, CSVs, and even emails, creating data silos that complicate analysis and compliance reporting. Damage Prevention Managers face challenges consolidating and interpreting these fragmented datasets, leading to friction with regulators during audits and, in some cases, financial penalties​​.

Why SurfaceScout Is the Smarter Way
to Protect Your Pipeline

A software-based pipeline monitoring solution that uses AI-powered change detection to identify third-party and natural risks along your right-of-way.

Conventional approaches capture only 23% of relevant risks—leaving your pipeline exposed to costly incidents. SurfaceScout’s advanced AI detects risks up to 2 weeks earlier than routine inspections, empowering you to mitigate issues before they escalate.

By preventing damage and disruptions, SurfaceScout can reduce risk exposure by as much as €5 million annually for every 1,000 kilometers of pipeline—protecting both your operations and your bottom line.

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SurfaceScout Delivers the Intelligence
You Need to Act Fast

Every week, SurfaceScout generates thousands of insights. To help you focus on what matters, we’ve designed a system that makes this data easy to digest, so you can quickly assess pipeline risks and take action. Simply put: we generate insights, you manage the case.

What Is an Insight?

An Insight is an observation or finding made at a specific point in time and location, derived from SurfaceScout’s monitoring and analysis activities. Each insight highlights a potential risk, such as unauthorized construction or natural disturbances, enabling proactive intervention—before it becomes a costly problem.

What Is a Case?

A Case groups related Insights based on criteria like proximity or observation type, helping identify patterns and prioritize mitigation—streamlining decision-making and saving time. Example: If a commercial center is under construction near your pipeline, biweekly inspections over six months may generate 50-100 insights. SurfaceScout automatically consolidates these into a single Case, preserving each data point as evidence.

Our Solution in Numbers

2 weeks faster

at detecting risks than other solutions

100%

coverage of your corridor at any frequency with no blind spots

100%

software solution

≤12 hours

delivery of insights to minimize risks

Powerful Features to Detect Risks Faster
and Safeguard 100% of Your Pipeline

Get a full picture of your pipeline's safety with the Overview Dashboard

Get a comprehensive view of pipeline safety at a glance. The Overview Dashboard lets you visualize active cases, track associated insights over time, and dive into detailed case information—enabling faster, more informed decisions to prevent costly downtime.

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Maintain Full Accountability and Compliance Using Activity Logs

Stay on top of every update. This panel tracks all changes made to Cases and Insights by any user, ensuring full traceability for enhanced accountability and compliance. Track every update to maintain accountability, ensure compliance, and respond faster when incidents occur.

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Mitigate Risks Directly From The Field With Mobile Access

Take SurfaceScout wherever you go. All desktop features are available on mobile, empowering field teams to investigate incidents, add feedback, and log updates directly from the field—closing the loop on risk management and ensuring faster issue resolution.

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Customize Your Risk Models Directly in SurfaceScout and Stay Compliant

Tailor risk classification to your needs. Define multiple risk models that assign criticality levels to Insights based on factors like proximity to the pipeline, type of change, and more—ensuring that potential threats are prioritized for faster mitigation. Customize risk classification to prioritize the most critical threats so you can act before they escalate.

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SurfaceScout vs Other Monitoring Solutions

Risk Analysis
Blind Spots
Turnaround Time for Delivering Insights
Case Management
Weather Resilience
Field Mitigation

Other Solutions

Risk Analysis
Manual analysis often leads to missed risks. Pilots struggle to recall field conditions from two weeks prior, making it difficult to identify changes.
Blind Spots
Aerial patrols are restricted in controlled airspace, leaving operators blind in certain areas or forced to deploy costly ground patrols. There is no way to verify whether an area was inspected.
Turnaround Time for Delivering Insights
Urgent issues spotted in 2-3 hours; full reports take 3-5 days.
Case Management
Manually connecting data over time is challenging, with insights scattered across emails, PDFs, and Excel reports. This makes it difficult to provide additional intelligence to damage prevention systems.
Weather Resilienc
Drones and aerial inspections can be grounded by cloud cover and bad weather, limiting visibility.
Field Mitigation
Field teams rely on disorganized workflows involving emails, spreadsheets, PDFs, and multiple software tools.

SurfaceScout

Risk Analysis
Detects up to 73% more third-party interference (TPI) risks—sometimes two weeks before routine inspections—using dynamic AI-powered change detection.
Blind Spots
Provides 100% pipeline coverage, with verifiable acquisition records for full traceability.
Turnaround Time for Delivering Insights
Delivers comprehensive reports within 24 hours—and can accelerate delivery to within 12 hours when needed.
Case Management
Automatically aggregates insights collected over time into coherent cases, making it easy to track developments and make informed decisions.
Weather Resilienc
SAR-based change detection works in all weather conditions, including through clouds and at night, ensuring uninterrupted monitoring.
Field Mitigation
SurfaceScout’s mobile app enables teams to access and manage insights from anywhere, ensuring they stay informed and can act quickly both in the field and remotely.

See How Leading Pipeline Companies Prevent Incidents with SurfaceScout

Enhancing Pipeline Security in Spain

Spanish operator identifies 73% of previously missed pipeline threats, including illegal construction, through LiveEO’s SurfaceScout Monitoring solution, cutting manual inspections and saving €2.5 million.

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Curbing oil theft in Nigeria

Nigerian oil pipeline operator discovers three cases of illegal oil operations near its critical infrastructure through SurfaceScout Monitoring solution.

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Elevating pipeline safety for Middle Eastern oil giant

LiveEO transforms pipeline integrity management for a leading Middle Eastern oil company through large-scale, high-frequency risk monitoring.

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Read more customer stories

Satellite Monitoring for Pipelines: Webinar Series

Watch our webinar series on monitoring pipelines against third-party interferences.

Beyond Traditional Monitoring: Uncovering Hidden Threats to Pipelines

Discover how AI and satellite technology are revolutionizing pipeline monitoring, uncovering hidden threats, and preventing failures before they happen. This webinar explores the limitations of traditional methods and how next-generation solutions enhance safety and resilience.

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The Roadmap to Deploy Satellite-Based Pipeline Monitoring

Join Geoffrey Vancassel of LiveEO to explore how satellite-based monitoring is revolutionizing pipeline risk management. Learn key tools, techniques, and best practices for seamless implementation, plus a real-world case study on SurfaceScout’s impact. Walk away with a clear deployment roadmap and success metrics to enhance your monitoring strategy.

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Lessons in Pipeline Risk from an Industry Veteran

Join Terry McGill, Former President of Enbridge Energy, and a seasoned industry executive for an insightful fireside chat on the realities of pipeline risk management. Learn from firsthand experiences, uncover the costly pitfalls of outdated monitoring methods, and explore how cutting-edge technologies are transforming the industry.

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Discover more webinars

Discover Our Comprehensive Pipeline Resources

Master faster risk detection, compliance, and cost reduction with expert insights.

The Biggest Challenges of Damage Prevention Managers

This article highlights key challenges in pipeline monitoring, including scalability, manual inspections, and false alarms. It explores how advanced satellite technology can enhance detection, reduce inefficiencies, and improve pipeline security.

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Five Key Reasons Third-Party Risk Monitoring Matters

This article explores the critical importance of monitoring third-party activities to protect pipeline infrastructure. It discusses how unauthorized excavations and other external interferences can lead to significant financial losses, environmental hazards, and threats to public safety.

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Leveraging AI and Satellites for Pipeline Monitoring Guide

This guide explores how satellite data and AI revolutionize pipeline risk monitoring, offering precise, real-time insights to detect third-party threats. It covers key aspects such as data accuracy, integration with existing workflows, and the benefits of proactive risk management, helping operators enhance safety, efficiency, and sustainability.

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Get in touch to see how SurfaceScout can help you detect pipeline risks faster, reduce operational costs, and ensure compliance—before the next incident happens. Please fill out the form and we'll get back to you.

Frequently Asked Questions

What if the weather is cloudy?

Our Synthetic Aperture Radar (SAR) module is designed to penetrate cloud cover and detect binary changes, providing a reliable backup solution during overcast conditions.

What is your turnaround time for delivering inspections?

Typically, we deliver a full report in under 24 hours, and can accelerate it to within 12 hours if needed. Note that while our reporting isn’t live, our analysis of past inspections has shown that we can often detect potential risks up to two weeks before they manifest.

Why should I consider switching to a satellite-based solution if I already have a full aviation department?

Our customers often combine both aviation and satellite-based solutions to better mitigate risks around pipelines, following the Swiss Cheese Risk model approach. This integrated strategy enhances safety by layering different methods. Our satellite-based solution excels in identifying actionable risks, detecting up to four times more real threats than traditional methods, which significantly reduces risk exposure—saving an estimated €0.5 million. Unlike aircraft inspections, which are limited to specific photo captures, satellite monitoring provides comprehensive coverage of entire areas, improving traceability. Additionally, our fully digital, software-based approach simplifies workflows and enables inspections in regulated zones, like large airports, where aircraft inspections may be restricted. And since it doesn’t require pilots, there’s no risk to them during the process.

Will satellite inspections replace aerial inspections?

It depends on your operational needs. Some of our clients have transitioned fully to our satellite-based monitoring for pipeline integrity and risk management, appreciating its scalability and frequency. Others prefer to blend our satellite insights with traditional methods like aerial inspections to create a more comprehensive monitoring system. The right choice really depends on your infrastructure, objectives, and the level of risk you're managing. SurfaceScout is designed to complement existing processes, or work as a standalone solution—whichever best supports your goals.

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